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Landlord Tennant relationships do not have to be troublesome

Landlord Tennant relationships do not have to be troublesome

Property managers are here to help you not make your life difficult. At Nova Eagle Communities, we want to get off on the right foot with every tenant so here are 14 things you should know that will make and keep everyone happy. 1. Pay your rent on time.  This is perhaps the most obvious part of being a tenant but many tenants don’t make...

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Good Property Maintenance means better Tenant Retention

Good Property Maintenance means better Tenant Retention

It is not uncommon to overhear tenants complaining about the lack of maintenance on a property they are renting, and stories of damaged water pipes or leaking roofs that go unrepaired for weeks or months are also common.  In properties where these stories originate, whether they are a freestanding house or an apartment in a complex of some kind all have one thing in common,...

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Nova Eagle Welcomes the Hispanic Population to Our Communities

Nova Eagle Welcomes the Hispanic Population to Our Communities

 The first thing you’ll notice when you visit a Nova Eagle property is the emphasis on family and community. Maybe you’ll hear sounds of laughter coming from the community pool or see an extended family celebrating a birthday party at one of the picnic areas located on our properties. Our communities are fun, vibrant and continually enhanced with new features that are family-centric. It’s all...

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Property Management

Property Management

Property management covers a lot of different aspects. Many things can go wrong, from issues with plumbing to inaccurate accounting. Any mistakes or inefficiencies will have a direct impact on the property’s return on investment. Choosing a professional firm to handle the various aspects of property management is essential for a profitable property. But how can investors be sure that the company is doing their...

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The Best Ways to Handle Tenant Relations

The Best Ways to Handle Tenant Relations

In an ideal world, the tenant turnover rate will be low, the number of complaints will be low, and the customer service will be prompt. After all, a successful rental property has satisfied tenants that don’t move unless they have to. Unfortunately, that’s not as easy to achieve as it sounds. You’re dealing with different kinds of people in different situations, so disputes and complaints...

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The Benefits of Common Areas

The Benefits of Common Areas

You need more than just good property and efficient maintenance service to retain tenants. Sometimes the quality of life in the rental property can make a significant difference as well. Experienced property managers have noticed that tenants often prefer properties where they can have personal connections. That’s why many property managers try to create a community in their rental property. What are Common Areas? Common...

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Tenant Incentive Programs Work – How to Implement Them

Tenant Incentive Programs Work – How to Implement Them

Working with the tenants and keeping them content isn’t an easy job. You deal with different personalities, ideas, backgrounds, and issues on a daily basis. Unfortunately, most property managers don’t develop a good working relationship with the tenants and that leads to increase in the number of complaints and turnovers. Today, property managers are looking for new and interesting ways to keep tenants engaged and...

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complaint marked on rubber stamp in hand - Wolfgang Filser [Jede Nutzung ist honorarpflichtig. Veroeffentlichung nur gegen Honorarzahlung, Urhebervermerk und Belegexemplar. Die Vergütung muß erfolgen gemäß der gültigen MFM Honorarliste an Sparkasse Augsburg  BLZ 720 500 00, Konto 250 320 686. Kontakt: e-Mail: WFilser@aol.com; Telefon: 0821 - 543 4603; Belegexemplar bitte an   Wolfgang Filser   Altes Kautzengäßchen 10  86152 Augsburg]

Resident Complaint Reports – Why They Hesitate and How can You Help

One would think that lack of tenant complaints is a relief to property managers, but that’s not true. In fact, lack of complaints can actually lead to excessive property damage and other such problems down the line. For example, if the tenants don’t report a plumbing leak promptly, it can cause water damage to the property and lead to expensive repairs that could easily have...

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How to Retain Renters and Reduce Turnover

How to Retain Renters and Reduce Turnover

It’s not easy to retain tenants in this highly competitive market. Most tenants are perfectly willing to change homes if they aren’t satisfied with the service provided or if they simply want a change. Most project management experts will say that good customer service, the right rent rates, and responsive managers are the best ways to retain tenants and they are. However, expert property managers...

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Landlord listening to a tenants needs

How to Promptly Handle Tenant Complaints and Grievances

We live in a highly competitive world where tenants don’t hesitate to move on if they’re not satisfied with the service we provide. Providing good customer service is the best way to keep tenant turnover low. The manner in which you handle tenant complaints and grievances will decide whether they stay with you or seek another home. At Nova Eagle, we encourage property managers to...

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