Latest News


How to Turn a Bad Situation with Good Customer Service

How to Turn a Bad Situation with Good Customer Service

Nothing would impress your customers more than handling a bad situation in a calm and professional manner. That’s essentially your test of fire, a way to test your mantle and your skill. It’s a great way to establish yourself as a competent and trustworthy property manager. But how can you achieve that? How can you prevent a bad situation from turning into a marketing nightmare...

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Communication-person

Growing as you Go: Why Feedback is Important

All major companies spend hundreds and thousands of dollars on research, trying to figure out what customers want. Before the advent of the Internet and social media, customer service could take a back seat. You would do a half-hearted job and the customer would just have to grit their teeth and bear it. Such companies wouldn’t survive a single day in today’s world. Today, the...

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Good Customer Service goes Unacknowledged, but it’s Vital

Good Customer Service goes Unacknowledged, but it’s Vital

You don’t always see people write articles to praise a company for their great customer service. There are some generous clients and customers out there who might drop a few words here and there, but they’re drowned out by people who are dissatisfied. And that makes all the difference. No News is Good News Every property management company out there wants good reviews. They want...

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4 Great Customer Service Habits for Property Management Companies

4 Great Customer Service Habits for Property Management Companies

When you’re managing a rental property, you’re essentially responsible for the care and maintenance of people’s homes. You handle the rental agreements, act as a line of communication between the landlord and the tenant, and provide important maintenance and repair services.  Needless to say, your work is very important and if you work properly, you’re making life a little bit easier for your tenants. As...

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Federal Reserve Blinks, Holding Key Rate Flat; Investors to Enjoy a Temporary Reprieve from Rising Rates

Federal Reserve Blinks, Holding Key Rate Flat; Investors to Enjoy a Temporary Reprieve from Rising Rates

September 17, 2015 After weeks of speculation punctuated by a bout of volatility in global equity markets, the Federal Reserve opted Thursday to maintain its benchmark lending rate at or near zero percent. While acknowledging that the U.S. labor market continues to improve, the central bank also heeded softer conditions in foreign economies in reaching its decision to defer the first hike in the Federal...

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DIJ Properties in Real Estate Alert

DIJ Properties in Real Estate Alert

DIJ Properties owns, acquires and manages multifamily properties in the United States, representing private investors.We prioritize tenant retention and customer service and always work towards providing exemplary living standards and outstanding service, while protecting, building and increasing our investor’s capital. Download our latest publication in Real Estate Alert, below.


Dallas/Fort Worth Metro Area Market Report

Dallas/Fort Worth Metro Area Market Report

Metroplex Ably Weathering Rise in Apartment Stock The Metroplex economy prospered in the first half of 2015 and little stands in the way of the region’s apartment sector achieving lower vacancy and vastly higher rents for the entire year. Job growth thus far in 2015 outpaced the statewide increase, and the stiff tailwinds of robust job creation in the preceding years are also driving an...

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Nova Eagle Develops Method for Determining Marketing ROI

Nova Eagle Develops Method for Determining Marketing ROI

As real estate investors are well aware, determining the return on investment is vital to the success of any project. Unfortunately, many real estate investors become so caught up in calculating the overall return on investment of a property that they forget the importance of calculating the individual ROI for advertising and marketing a property. This can be particularly important when managing multiple multifamily properties....

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